My Team

As a Financial Representative for Northwestern Mutual, I am committed to helping my clients whether they are concerned for their own financial needs or those of their family or business. I don't do it alone. Here you will find a listing of the people who help make it happen.

Together, we stand committed to providing the best customer service possible. If you have a problem or need assistance at any time, please let us know.


Shannon P Steinhauser

Executive Assistant
Office 419-407-8664

Shannon Steinhauser resides in Perrysburg, Ohio. She has a Business Management degree from the University of Toledo. In her spare time she enjoys reading, photography, and spending time with family.

Shannon is the Executive Assistant for Douglas P. Steinhauser and is responsible for answering basic client questions, processing and monitoring funding of insurance, investment and advisory account and asset transfers, preparing and processing all applications and paperwork for insurance, and overall office operations management.

Crystal R Dickerson

Crystal R Dickerson

Client Relations Director
Office 216-241-5840

Crystal currently resides in South Euclid, OH. She enjoys spending time with her family and quiet time spent reading.

Crystal is new to Northwestern Mutual and came on board in 2017. She is the Client Relations Director for Douglas P. Steinhauser and is responsible for both scheduling clients and calendar management. She holds her Ohio Life and Health License, Series 6, and Series 63.


Jack D Rohde

Office 216-241-5840

Douglas P Steinhauser, CLU®, ChFC®

Wealth Management Advisor


To learn more about Northwestern Mutual Investment Services, LLC and its financial representatives, visit: FINRA BrokerCheck